Saturday, May 17, 2008

Alain Robert - Modern Spiderman Climbs 4 Climate Change

Alain Robert SpidermanAlain Robert - Super Spiderman Scales Skyscrapers for Climate Change

On an ABC World News wecbast from 4/15/08, I heard about Alain Robert, the proverbial fou furieux. Robert, a Frenchman, is as close as you will get to a real Spiderman...without the web (but, you CAN get him on the net).

Sears Tower ChicagoRobert’s passion for climbing began early in his life and came despite a huge fear of heights. Overcoming vertigo as well as a couple of very serious accidents (two comas), he has climbed 75 buildings around the world bare hand. According to him, the best climb was the Sears tower in Chicago – still one of the tallest buildings in the world. In a climb of the National Bank of Abu Dhabi in 2003, he was watched by a crowd of about 100,000 people. See his biography here on is own site.

Each time, Robert gets into some kind of trouble… and depending on the country is fined (no more than 2000$) or spends a bit of time in jail as consequence.

Aside from overcoming his own fears, Robert does these stunts to raise awareness for Climate Change, or is it Climb-ate Change? Having scaled buildings in as distinct places as Hong Kong, Taipei, Finland, Lithuania and Moscow, it is a great [and unique] way to see the world. I suppose his carbon footprint is compensated by not taking the elevator up.

Not sure from where his funding comes -- have to imagine it is more than available on his [hair raising] sponsors page. Guess his speaker fees are up there.

Here is an gripping 7 minute video from YouTube on Alain Robert free-climbing.




Others blogging on Alain Robert:
Notes 2 Clip or is it Clips to Note

Life in the Fast Lane

Friday, May 16, 2008

Philadelphia Flyers defy Pittsburgh Penguins in Game 4 of Eastern Conference Finals 2008

Philadelphia Flyers battling it out with the Pittsburgh PenguinsFeeling penned in, Philadelphia Flies the Coop to live another day...winning Conference Final Game 4 by 4-2

The Philadelphia Flyers have had a great 2008 season when all is said and done and, regardless of the outcome of game 5 in Pittsburgh (the chances of a comeback are truly nought in this series), any Flyers fan should be well satisfied with the Eastern Conference Finals appearance. This is for two main reasons:

1/ The Flyers went from a last place finish in the NHL last season to top FOUR (there is no third place playoff with Dallas)...along the way knocking off two higher seeds (including the top seed, Montreal). And getting into the playoffs was a performance by itself -- considering the disastrous 10-game losing streak in the latter part of the season.

2/ There is hope yet that next season CAN be better as they got to this point without their best player (Simon Gagne who had played all of 7 games and then was out with a "mild" concussion) and they [will have] bowed out against the mighty Pens without their best defensive player, Kimmo Timonen (which hurts against the best NHL offensive player Evgneni Malkin). Moreover, there are several rookie or young Flyers who, with a solid playoff run and a good season under the belt, may come out to bloom...

Meanwhile, it is quite fun to observe the two Conference finals. The Penguins are dominating the Flyers in much the same way the Detroit Red Wings are dominating the Dallas Stars in the Western Conference Final. And, the two dominating teams both have led their Conference Finals series 3-0 and both lost the fourth game away against the "we have nothing to lose" mentality of the reeling opposition.

Now the Flyers must go to Pittsburgh and Dallas must go to Detroit to face the executioner. The home teams in both cases are ruthless: the Pens are 11-2 in the Playoffs, 7-0 at home. Detroit is 11-3 overall and also 7-0 at home. And, if a playoff game hinges on any one player, Marty Turco has managed to beat Detroit only once lifetime and is 0-9-2 at Detroit.

There is talk in Philadelphia that Braydon Coburn and Kimmo may return for Game 5 in their relative bruised conditions. Even the the consideration is inspiring. The "nothing to lose" mentality will go to Pittsburgh and we'll see what happens; but come what may, it has been a great season for the Flyers and a great demonstration for any corporation that has been "down and out": performance follows the quality of the team as a whole when the team knows how to stick together in the tough periods.

Monday, May 12, 2008

Sports Sponsorship from Lovemark Emirates Airline

I had a marvelous marketing moment recently. I was walking down the Champs Elysées and,PSG Team - Emirates Airline sponsorship having just flown and enormously enjoyed Emirates Airline, I saw a photograph of a Paris St-Germain (PSG) football player wearing his uniform emblazoned "Fly Emirates." (See example right of PSG home shirt worn by 2007-2008 team).

Here is the thought: the Emirates' advertisement actually made me feel good about PSG, a team I don't follow at all! I wonder to what extent the marketing folk at Emirates are aware of such a reverse feelgood factor? Is there any way to capture that beneficial sentiment emitted from a sponsoring brand? It could appear a cruel twist of fate that Emirates must pay so much money for this real estate. The complementary imagery between any two associated brands is vital.

Arsenal FC & PSG - Emirates Airline sponsorI add that Arsenal FC currently has the same Emirates-style contract; however, in this case, it does not move me in the same way (as I am a Liverpool die hard fan). Meanwhile, the marketing team at Emirates clearly has targetted many top notch teams around the world. As their Chairman, Sheikh Ahmed bin Saeed Al Maktoum, says on this site: "Emirates believes that sponsorship is one of the best ways to integrate with our passengers. It allows us to share and support their interests and to build a personal relationship with them." They participate in a whole host of sports (golf, tennis, rugby union & league, football, horse racing, sailing, etc.) and have a long trail of sponsored teams and associations, including the English RFU Rugby Sevens, Team New Zealand America's Cup, FIFA, and many more.

Aside from pondering the efficacy of sports team sponsorship, I would love to know if anyone else has had other similar moments where the sponsor company (lovemark?) actually creates the affection?

Knowing that any single person can be a brand him or herself and may want to buy or sell (i.e. blogs) advertising space, I have come up with a few magical, fantasy associative advertising opportunities:

Any other joint ad-ventures you can come up with?

Monday, May 05, 2008

No Country for Old Men - Film review

No Country for Old Men - Film Review: 4.7/5.0 stars

"No Country for Old Men" was one of two films that I saw on the plane from Dubai to Paris, both of which featured Vietnam veterans. And, I was totally surprised by the strength of this film since I hadn't read up about the film ahead of time.

The New York-based Coen brothers (Joel and Ethan) have created a powerful film noir style that is masterfully applied to No Country for Old Men. Having just been on safari in Kenya, observing the ouster of the “older males” among various animal species, one is reminded of the pitiless nature of Nature.

Directors of Raising Arizona (whacked out comedy), The Man Who Wasn't There (film noir) and the whimsical Barton Fink, the Coen brothers are returning to American cinema what generic Hollywood is taking away: superior plots, unpredictability and thought provocation.

No Country for Old Men
, based on the novel by Cormac McCarthy (which I never read), was released in November 2007. Among the clever parts to this film is the ability to express extreme violence without necessarily showing it. And, among the finer surprises, evil is not vanquished...if anything, it is insidiously starified. And, with all three main characters’ lives intertwined yet rarely overlapping (physically), you never really know who the “hero” is. And the ending is designed to make you reflect. There is no gratuitous happy ending in NCFOM.

Featuring non-standard actors for Coen films, NCFOM has, all the same, a strong cast:

  • Tommy Lee Jones as Sheriff Ed Tom Bell (for Whom the Bell Tolls?);
  • Josh Brolin as Llewelyn Moss (the man who never quite makes it);
  • Javier Bardem as Anton Chigurh (pronounced so close to sugar you can taste it);
  • Kelly Macdonald as Llewelyn’s wife, Carla Jean Moss;
  • and, finally, a somewhat unbelievable Woody Harrelson as Carson Wells (the supposedly toughest SOB bounty hunter).
Amply recognized, No Country for Old Men was honored with numerous awards: three British Academy of Film awards, two Golden Globes, and four Academy Awards, including Best Picture, Best Director, and Best Adapted Screenplay.

See here for a slew of other "official" reviews of the film (4.6/5 on average). Definitely a film to see when you are not feeling down, though.

Music Within Film Review - based on true story of Richard Pimentel

Music WithinMusic Within - Film Review 4.0/5 stars

Directed by Steven Sawalich (second feature film after Sunday in the Park with George and Phil in 2000), Music Within is a film much less to do with music (as much as all the wonderful 1960s hits strike the nostalgic chord), but everything to do with the power within. With Ron Livingston (roles in Office Space, Band of Brothers) playing the lead protagonist, Richard Pimentel, he learns that having a natural talent [public speaking] is not enough to succeed in life. Pimentel takes the challenges and manages to add much pepper to his life via his perspective-altering experience in Vietnam.

While Pimentel, the man with a new meaning, manages to seduce the gorgeous and free loving Christine (Melissa George), the greater relationship developed in the film is with his pal, Art Honeymoon (Michael Sheen who played Tony Blair in The Deal), a man with Cerebral Palsy. Art is indeed a piece of art.

Full of purpose and based on a true story (Pimentel was instrumental in creating the Americans with Disability Act ADA, passed in 1990), the film lays open the dysfunction of families and couples. It also demonstrates the beauty of imperfection. And the film tackles the very real question: “What do you want [with your life]?” Pimentel rises to the challenge: “Get a Life!” (by Dr. Padrow [Hector Elizondo] at Harvard University. Here is a letter by Richard Pimentel regarding the film (via Milt Wright & Assoc.).

One of the more important pieces of [business] advice comes out of a Pimentel radio interview in the film: “Don't lead with anger.” The lesson: do lead with passion [but don't let the bad emotions in].

And, in one likely non-accidental reference, I was smiled at the statement: "If Bush wins, ... Oh the cost of it." Of course, they were referring to George Senior in a different context. But, the ADA was passed under George Bush Sr.

I think Roger Ebert's review of the film is a worthwhile read as it contains many personal comments. Ebert rightfully points out (as Pimentel himself admits), the ADA was the work of many people, including Marca Bristo.

Personally, although the film has apparently only won a couple of small awards (see the top line), I give the film a great thumbs up. Great acting, great music and plenty of thought provoking moments.

Sunday, May 04, 2008

Flyers bully Montreal out of Conference Playoffs 2008

Philadelphia Flyers 2008 CalendarWell, it's time I fessed up. Our Philadelphia Flyers bullied the Montreal Canadiens 6-4 (read here Game Trax -- in Montreal) in Game 5, enough to win a convincing Conference Semi-Final playoff by 4 games to 1. My prediction had been for a Habs victory in 6 or less games. Got that wrong (at least for the Flyers, I got it wrong...I was right that Liverpool would be knocked out in the Champions' League semi-final, if with the very wrong score).

Bravo to the Daniel Briere (who was ironically held scoreless in game 5), Marty BironPhiladelphia Flyers Logo (another 31 saves) and, most notably, RJ Umberger, a truly talented all-rounder. Worth noting again the the Flyers field a very Canadian team...with 15 players from up north (and arguably the three best -- Briere, Biron and Gagne -- from Quebec, although Gagné is still out with concussion).

I suspect the next stop will be Pittsburgh (they play game 5 this afternoon). Considering the season's awful record against the Penguins, the outlook again doesn't look good (same problem with the Canadiens for the Flyers this past season).

No prediction this time, but I have to assume it is going to take another herculean team effort and some masterful coaching. The sum of the parts was clearly bigger than individual parts against Montreal.

Emirates Airline marvels again on Nairobi-Dubai-Paris

Emirates Airline logoAfter a first experience on Emirates Airline, two weeks ago (post here), I have since taken three more flights with Emirates (EK). Turns out our first experience was not one-off. We flew from Dubai to Nairobi a week later, then on Thursday we did a double header: Nairobi to Dubai (5 hours) then Dubai to Paris (7 hours) with a two and half hour layover in Dubai's bustling airport. Each time, the flight (in Economy) was a pleasure.

This last time, we added a special wrinkle, something we could have made a real flap about: a last minute injury. At 1pm on Thursday, our very last day on holidays, my son, Oscar, fell by the pool on a lava rock and gashed his knee. So badly, that it needed 6 stitches which were put in by the Serena Lodge (Amboseli) medic. The "operation" took over an hour and a half (including having to find him, first) and happened on our room's balcony (i.e. outside), replete with monkeys onlooking (photo to right; one of them finally managed to steal some cotton).Kenya Amboseli Monkey watching first aid

With Oscar sown up, we hit the road (and in Kenya, that is not an understatement). Our valiant driver, Ibrahim, took us to Nairobi airport in a little over 5 hours, with Oscar stretched out in the backseat. We arrived at the airport in plenty of time and were able to get a decent seat for Oscar in order for him to keep his leg straight as much as possible.

On the flight EK722 (May 1) to Dubai, the staff were good enough to reserve a set of four seats which allowed Oscar to sleep stretched out for the full 5 hours. I would like to signal out the kind Dubai Airportservices of Mohamed Haji. When we got to Dubai, Oscar got a fast and furious nose bleed. This afforded us a visit to the Dubai Airport medical centre. A doctor from Senegal and a nurse from Kerala, India, took care of Oscar's nose then reviewed and re-dressed his knee. All clear. And very civilised! Then Oscar was taken by wheelchair to the "Special Handling" area which meant a comfortable seat, juice and biscuits... The rest of us managed to find seats outside (although they are at a real premium at the overcrowded Dubai departures level).

Our flight EK073 (May 2) from Dubai to Paris was as pleasurable as the flight out (again on the Boeing 777-300ER), if different because of Oscar's leg.

Here are the further thoughts I would like to add to the prior post regarding the EK service:

* The flight attendants are very international -- intentionally, Emirates recruits from a very wide array of nationalities, allowing them to announce at the outset: "On this flight, we have crew members speaking the following languages..." On this EK073, there were 10 different nationalities. Some kind of proof that diversity pays! The wonderful staff that helped us out included the energetic Lydie (an Aussie) and dapper Aman. There was also the kind Z'ied (notEmirates Airlines ICE sure on the spelling).

* Each seat is equipped with a "ICE" (information, communication, entertainment) system. The ICE digital wide screen is a touchscreen (super easy to use) and is as good as it gets.

* The USB slot at each seat (to the right of the telephone-cum-"remote control") is to allow passengers to view your holiday pictures on the wide screen TV or to listen to your personal media player through the ICE system. IPODs can even be read if they are set to "disk mode."

* The ICE booklet (for May) is very agreeable to read and shows the extremely wide variety of options and selections available. It even includes a set of good old rock'n'roll box sets, a random set of audio books (Crime & Punishment, David Copperfield, Tom Peters Live in London...), comedy (Monty Python, Woody Allen, Peter Sellers...) and a brief guide to the anthology of major composers and classical musical periods over the past 500 years (nice pedagogical touch, no?).

In any event, as if I needed any further proof, the very day we took our flight back, the newspapers were splattered with the Emirates financial results: profits rocketed up 62% to Dh5.3 billion in fiscal year 2008 (Mar) on revenues of Dh41.15 billion, despite a Dh1.83 billion extra fuel bill. As this Gulf News article writes, Emirates Airline is indeed an important part of the Dubai success story:

"Emirates contributes about Dh47 billion, or nearly a quarter of Dubai's Dh198 billion GDP, to its economy, the airline said yesterday."

Hopefully the bosses of these flight attendants will get wind of their great service. In the meantime, I can only say: fly Emirates whenever you can!

Saturday, May 03, 2008

Boris Johnson voted in Mayor of London 2008-2013

Boris Johnson Mayor of London 2008-2013Boris Johnson has won a most interesting and widely publicized London mayoral race. Congratulations Boris! And, perhaps, fittingly, it was a May Day [2008] victory. This "Observers" article pitting a pigeon-on-his-head Ken Livingstone (Labour) and a baked-beans-on-toast-munching-Boris (Tory) gives quite the tone for the battle waged and the less-than-conventional nature of the candidates.

And, if his own "Back Boris" site is anything to go by, Boris Johnson's tenure as Mayor promises to provide a very different type of administration than we are used to seeing in ANY political function, anywhere in the world. Here is what the home page said (on its last day of publishing):

"If Ken Livingstone wins on Thursday, it is another four long years of waste, deceit, scandal, cronyism, crime and congestion. He will revert to form - nothing will change and Livingstone and Labour will think they can continue to ignore Londoners real concerns."

Talk about not mincing one's words--of course, I would have preferred there not to have been a grammatical error in the last sentence. But, then again, maybe that's political blogging in the modern era?? We have seen what free-wheeling can do in French politics.

Boris' acceptance speech (on YouTube) is an absolutely brilliant, inspiring (and gracious) speech:




Hopefully, there will be enough action behind the words to allow for a strong 5 years. I certainly agreed with Boris' Daily Telegraph article regarding the over-population issue (written Oct 2007).

Updated with blogs/articles discussing the outcome:
* A good blog post on the office of Mayor of London and background on Boris comes from US Post (not -al service).
* A fellow Franco-Anglo Hillblogger (bonjour) with "Let's Get Cracking."
* And a useful piece from Cow's Blog -- someone else who met Boris.
* An opinion piece from Charles Moore at the Daily Telegraph where Moore positions the Johnson victory as an indictment of Brown as much as anything else.

A man, born in 1964 (in New York), moved to London when he was five (as I did), who has lived in Brussels (my birth town) and went to English boarding schools... hum, sounds like a jumble I resemble. A man after my own heart.

Anyway, good luck Boris.

Twitter Tweet Clouds versus Blog Clouds

Tweetcloud Twitter mdial
Thanks to Greg Verdino's post, I was inspired to find out what my Twitter or "Tweet" cloud would look like. I attach it [above] in order to compare whether my twittering is consistent or not with my blogging. Per Greg's comments, a lot more "doing" than being...no real surprises... The differences match the different platforms. I note the presence of "reading" and "watching" and "checking" in my tweets! All good pre-blogging activities.

Blogger Minter Dialogue Cloud Label May 2008

Compare for yourself.

And, bouncing off of Joe Jaffe's post on Cuss-o-meter, my blog came up with a no-kidding 0%! Hum. Maybe I should be getting madder, eh, Joe?

Friday, May 02, 2008

Comments and Thoughts after Visit to Dubai 2008

OUR VISIT TO DUBAI FOR FAMILY HOLIDAYS

Dubai - 20% of world's active cranesRarely does one get a chance to see a city in the making, especially if you have lived all your life in "old" Europe and/or the East Coast of America. For those in the Shanghai's of the world, it is perhaps current currency. Dubai was my first such experience, where there are an enormous number of cranes constructing the city in front of your eyes. According to a number of sites (for one, see here), 20% of the world's active cranes are in Dubai City. You wonder if or how all the empty spaces will be rented out at the promised exorbitant rates. But, you do get the feeling that Dubai is the new promised land...

Dubai - Camel, the desert and modern technologyFashioned with verve, ambition and purpose, Dubai is a fascinating place to visit. For such a lightly populated city, it has many surprises, especially in terms of its diverse architecture. Dubai is a hybrid of many cities. At times, you see can the Las Vegas inspiration (all along the road to Bab Al Shams you can see large detoured billboards representing the type of resort to be constructed by the Al Bawadi Group over the next 8 years). The project involves the building of 12 enormous themed tourist attractions (as in "Andalusia" photo to the right below, or Asia Asia, Europa, Musica, Americas, etc...) that speak to Dubai's international appeal. Then there is the NYC feeling of the monster skyscrapers--albeit with Dubai - Andalusia Theme Attraction en route to Bab Al Shamsa greater density of interesting architecture--along Sheikh Zayed Road. Down at the Dubai Marina, you might as well be in Dubai - Modern Skyscraper with Arabic TouchMiami. That said, Dubai also has its own markings, including the Arabic finishing touches on many of the skyscrapers, and wonderfully decadent hotels lining the beach (numerous 7* locations, if not necessarily 7* in service, certainly in price). To make sure you aren't in the West, you also have the painted camels (ex cows) dotted around the city and beach (see down below for one fine example).

The Dubai airport is an experience unto itself. The diversity of people lining up at immigration takes a page out of the United Nations yearbook. It would even have been proportionate representation except for the relative under-representation of the Chinese. The airport, which is open 24/7, is just bustling with activity. Its duty free stores are the most active in the world--the liquor stopover is elemental for all Dubai residents as it is impossible to buy liquor in town.

Our first port of call, after profiting from the "inside the airport" 88-room NH Hotel, was the delightful Bab Al Shams desert resort (part of the Jumeirah Group). Along the way, you go through the Desert Gates (pictured below).

Dubai - Desert Gate en route to Bab Al Shams
The authentic outside-in-the-desert dinner at the Al Hadheerah, replete with horse show, camel riding (photo on right) and a variety of dancers, was a lovely first 'night out.' You can also have your personalised henna painting or partake in a traditional Shisha. Altogether, we spent two fairly slothful days at Bab Al Shams, including a one-hour camel ride -- a warning to those who don't know: a camel's girth is huge and for your legs, therefore, riding a camel can Dubai - Al Hadheerah Desert Restaurant Camel Showbe a tortuous experience. As I mentioned above, on the way to and from Bab Al Shams, you see at once the desert of the past and the Dubai of the future. With all the themed resorts along the road (due to be built between now and 2014 -- see here for virtual vision of the future projects), Bab Al Shams desert resort will likely become some day Bab Al Shams downtown resort.

Moving to the city, we next stayed at the Jumeirah Beach Hotel, where we had a lovely experience, benefitting from the splendid family activities available (especially the Wild Wadi 12-acre water park). The beach facilities and amenities, the multiple pools and ever-available buggy services were just perfect. We also enjoyed a very lively dinner at our friends Peter and Isabelle who live in Jumeirah 1 [thanks!].

The mega hotels in Dubai, dotted along the beach, are impressive. The standout architectural novelty, Burj Al Arab Hotel (below in the distance), comes complete with helicopter pad (cum tennis court) on the 25th (top) floor and a panoramic restaurant/bar on the other side that will cost you $500/pp on average for dinner. In typical extravagance, the hotel offers helicopter or Rolls Royce airport transfer for a ride that only takes 20 minutes (without traffic) or costs 40 Dirhams (c. 7€ or US$10) by regular taxi.

Dubai - Medinat Jumeirah Hotel + Burj Al Arab
At Madinat Jumeirah, down the coast, is an Arabian-style sprawling complex with 3 different hotel environments (Mina A'Salam, Al Qasr and Dar Al Maysaf). There are nearly 600 rooms & suites, 29 summer houses and 7 royal villas (each with a private pool). And with each of the estimated 30 pools in the complex, there is a lifeguard (by law) through to 10pm. With guards sitting even at the private swimming pools, there is not much room for skinny dipping and it certainly is an intrusion on romance. We enjoyed a lovely abra ride around the Madinat creek, a visit to the "souk" (aka another big name mall) and dinner at an Arabic/Lebanese restaurant (one of 45 restaurants located in the Madinat complex).


Dubai - Painted Camels instead of CowsAside from the muezzin and ever present veiled women, you get a sense of the formalism in Dubai after reading the newspapers. When reporting on the country's ruler, you can read on any one page of the Gulf News up to ten times the full moniker of "Vice-President and Prime Minister of UAE and Ruler of Dubai, his Highness Sheikh Mohammed Bin Rashid Al Maktoum" (which, once you have written it once, you can apparently reduce to Sheikh Mohammed for short). Of course, you will also see multiple references to Abu Dhabi President His Highness Sheikh Khalifa Bin Zayed Al Nahyan, not to be confused with General Sheikh Mohammed Bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces. Sure makes one appreciate terms like Sarko and GW.

Burj Dubai Tower - Projection LookAmong the curious sights, you will see buses after 5pm in rush hour, packed with exhausted Indian construction workers, their heads bowed in sleep, leaning on the headrest of the seat in front. Earning a paltry 700Dhs per month for non-stop 12-hour gruelling days, they are at the low end of the totem pole (and are frequently treated as such by the locals). There are apparently 20,000 workers at the Dubai Burj Tower alone, working day and night. We were driven onto the construction site of the world's highest building by our driver -- unheard of access in western countries. But it is an impressive sight to see cranes functioning some 629 metres (today's current height) up above you. The building's completion date varied according to the person with whom you were speaking. And its final height has been kept under veil as well (some figures point to surpassing 800 metres-- wikipedia says 818 m).

I have two astonishing mental images to share with you (not photographable). First, was one of a fully veiled woman driving an SUV with dark windows. The second was when a young (25-years-old) Emirati drove up beside me (seated in the taxi passenger seat) at around 60kmh and, burnishing a big smile, faked turning his SUV into the right flank of the taxi. Very pointed.

Deira Dubai by NightSpeaking of DTA taxis, which were nationalized in 1997, there are 12,000 of them in Dubai -- apparently not enough for the peak hours and, because of the heavy traffic, invisible in downtown Deira (the other side of the Creek - night time photo to the left)... But, virtually all the taxi drivers were polite and service oriented.

As for taxi economics -- a topic which continues to interest me (a hangover from «Freakonomics»?) --I found one willing driver, Mohammed, who revealed all. If a car (whether the driver is solo or partnered) earns Dhs12,000 in a 30-day month (i.e. the car must rack up Dhs400 every single day 7/7), the driver earns a 35% commission. With the metre feeding directly into HQ, every move of the taxi is recorded. All the petrol and insurance, etc., is taken care of. Therefore, a solo taxi driver can, if he makes the quota, earn Dhs4,200/month or about $650USD.

As usual, each "foreign worker" sends home any excess cash. And, of course, a majority of the Dubai residents are "foreign workers."

There is a very clear cultural division (of labour) when it comes to the jobs. Here is what we discovered:
* The non-officer Police are from Yemen.
* The Taxi drivers are Pakistani (also heavy trucks) or Indian [all of the ones we had were from Kerala]; any female taxi drivers are Filipina.
* Personnel in the hotels are mostly Filipino and Sri Lankan.
* The technical jobs are also won by the Filipinos.
* You will find Bangladeshi as waiters.
* And, as for the Emirati--those that have to work--you will find them at the airport and as officers in the police force and army.

Dubai - A city with verve but still under construction
Dubai is a modern marvel (perhaps a lovemark unto itself!). In the image of the monumental Burj Dubai Tower, its future is inspiring, but not ensured. It sometimes feels like a house of cards -- but, it has every chance of success based on the sense of service and its prime location in the world. I would be an even bigger fan if there was not always a latent feeling of oppression. Then again, you can get the same feeling, in different parts of town, in pretty much any city. It is a worthy visit -- just don't forget to budget for it.

Thursday, April 24, 2008

Liverpool v Chelsea & Flyers vs Capitals, now the Habs

As is frequently the case, in the big games, it is all about creating your 'luck'. But in sports fan-dom (sitting in your canape or reading BBC.co.uk, etc), you win some and you lose fun (oops, I meant 'some').

The Reds of Liverpool (my team in the English Premiership) locked horns withLiverpool FC Champions League Semi-Finals Chelsea in the European Cup semi-finals for the third time in four years. It is impressive to think that the opponents of the semi-finals of such an international tournament can virtually become a franchise rivalry. Nonetheless, unlike the first two encounters where Liverpool, playing away the first leg, finished up on top, Tuesday's home goal concession -- an own goal in injury time -- and a 1-1 score will likely prove fatal. John Arne's Riise's header into his own goal FIVE minutes into injury time will surely haunt him and the team leading up to next Wednesday's showdown at Stamford Bridge. Both goals in the game were from errors rather than good plays. Sometimes, it is just about capitalising on your luck...

Philadelphia Flyers 2008 PlayoffsVirtually at the same time, the only other professional team I follow, the NHL Flyers of Philadelphia, playing against the Washington Capitals, managed to overcome the tide of momentum--having given up a 3-1 series lead and several leads in games--to eek out a 3-2 win in OT in Game 7. Heroics, great goaltending and grit. Good ole hockey saw the Flyers capitalise over Caps. The Flyers had to overcome some odds as well: Previously, Biron was 0-5 playing in the second night of consecutive games. Lupul, who scored the game winner, hadn't scored a point in the entire series. And the Flyers, who had a franchise worst ever, NHL basement record last year are into the second round.

Now, the next round brings up the redoubtable Montréal Canadiens -- my ex-home team. Bonne chance, mes amis!

I welcome some banter (taunts and progmostics) from my old friends and colleagues in Montréal--or any Habs fans for that matter! For myself, I believe if the Habs dont win in 6 or better, it will be a surprise.

And, as for Liverpool, they are facing a titanic uphill battle considering their record at Stamford Bridge. My prediction: 0-0 on Wednesday, therefore Blues over Reds. Anyone care to forecast differently?

Slyevisha stantia, Mosckva!

Monday, April 21, 2008

Emirates Airline: Superlatives for flight to Dubai

Emirates Airline Lovemark?Emirates Airline Customer ServiceWow! I felt like I actually rediscovered the pleasure of traveling yesterday. And, ironically, I did so going on holidays in the economy class of Emirates Airline, on a brand new Boeing 777-300ER. Expectations were totally outpaced. I was left utterly and positively surprised, almost regretting the fact the flight was ONLY seven hours long... That sums up what I have to say about my very first Emirates Airline flight, EK074 from Paris to Dubai.

Ensconced in row 21 with the family, I can only shake my head at the extent of the superior performance that Emirates Airline (EK) provided. If I were a competitor of theirs, I would be worried. From a business standpoint, when you take efforts to know what the 'competition' is doing or offering, you can get a wicked surprise. I suspect that if American Airlines (United Airlines has a best-in-class partner in Singapore Airlines) or Air France (which generally I enjoy very much) have fully checked out the state of advancement of Emirates Airline, they should be scurrying to invest. The boom in oil prices and the economies in the Middle East are obviously helping EK. In 2007, according to the Gulf News (Apr 20, 2008 article by Abel Ali), Middle East passenger traffic was +11.7%, and up a record +19.2% in December. EK's ability to invest in state-of-the-art planes (just to absorb rising demand), as well as their efforts on customer service (and the training that goes behind it) will create a significant competitive advantage due to the life cycles of planes and the difficulty to change a corporate culture (not to mention a hideous industry climate?). In the case of EK, according to their website, they have been growing at 20% annually and have recorded every year since its 3rd year of conception (it was started in 1985).

In any event, this type of gap in performance will make a difference in my next booking. I have to believe that a superior Emirates Airline product will contribute to the success of Dubai, benefiting from its opportunistic location as a hub. [The airport works 24/7 and was absolutely bustling with activity when we landed at 1 a.m.]

EEmirates Airlines ICE Entertainment Systemvery economy class seat on this new Emirates Airline plane offers:
* A complete on-demand set of films (multiple categories), games, sitcoms and news... (As good as any good Business Class). Called ICE, the entertainment system has a digital wide screen option.
* A USB socket (never saw that in any business class before) -- that anticipates a usage of the personal console as a personal computer.
* Electrical outlet (which is far from a gimme in business)
* A slick multi-size cup holder
* Coat hook on the side (so the jacket doesn't hang between your legs). Smart.

Among the multiple surprises, we were allowed to fire up the videos while on the ground (I therefore didn't even notice that we took off 30 minutes late). And we were able to watch the video throughout takeoff and landing. Unheard of, normally.

The kids were offered a whole kit of goodies -- hand puppets, teddy bear, crayons, books and more... Between the goodies and the personal entertainment system, the kids felt like they were in Disney...

The kids also got a special dinner, including a Mars bar and a toothbrush...

The main screen featured the viewing from a camera attached to the airplane nose. It was not the first time I have seen this, but I say it is part of best practices. For the remainder of the flight there was a simulated following of the flight over the various geographies.

At the same time as Alexandra said she liked the crackers, I mentioned to the flight attendant that the Shiraz wine was good. Both of us were promptly re-served without even asking. Another surprise.

Even dinner was a result. With a choice between lamb and chicken, Yendi and I both chose the lamb stew ("tender cooked pieces of lamb served in a rich coriander jus") which turned out to be a wonderfully zesty (and spicy) dish. I suspect that unadventurous palettes might have stumbled.

As I went past the business class seats, I noticed that they featured the same poorly located headphone socket as the one on the KLM flight I took a couple of weeks ago (prior blog post). So, not everything is perfect...

Moral of the story:
* innovation works (in different forms)
* great training of the staff is visible (and great recruitment, too, on YouTube)
* better to keep an eye on the competition

I will report back after the 3 other flights that we have on EK to see how consistent the service is (knowing that Dubai-Nairobi is surely an inferior route). Will see if it deserves lovemark status!

Anyway, here's to making travel a childish pleasure. Anyone else know of an airline that can surprise thus?

Do you know about any other company taking an industry by storm?